Elegeza is an independent jewellery and accessories store offering curated bracelets, necklaces, rings, matching sets and statement watches.
Orders below ₹999 include a ₹69 shipping charge. Orders of ₹999 or more qualify for free shipping. Delivery timelines can vary by destination and courier availability. Tracking details are added to your order once the parcel is handed to the delivery partner.
If you receive an incorrect or damaged item, contact Elegeza promptly with your order details and clear proof of the issue. Eligibility for return or exchange depends on the condition of the product and the nature of the issue. For hygiene and wear-sensitive jewellery, used items may not be eligible for return.
We collect the information needed to process and deliver your order, including your name, phone number, email (if provided), delivery address, order details and payment status. Payment credentials are processed by Razorpay and are not stored by Elegeza. Order information may be shared with delivery partners only as needed to fulfil your order.
By placing an order, you confirm that the information provided is accurate and that you agree to the displayed product price, shipping charge and payment method. Product appearance can vary slightly due to lighting and screen settings.
Use the WhatsApp/support contact shown on Elegeza's official social profile or order communication for help with an existing order. Keep your Elegeza order ID ready for faster support.